Answers Before You Hit The Trail.

The right model depends on your riding style, experience and terrain. The TE is designed for more accessible trail riding, the X10 balances power and performance, while the XR16 is built for experienced riders looking for maximum performance.

Our recommended rider height is approximately 5'5"–6'3" (165–190 cm). Rider fit can vary depending on riding style, experience and personal preference.

ThunderWasp offers multiple riding modes so riders can begin with a more manageable power level and progress as their confidence and skills improve. Always ride within your skill level and use appropriate protective equipment.

The TE is designed for riders who fit the recommended rider Height: 5'5" - 6'3" or 165cm - 190cm and riding capability. Because electric dirt bikes deliver instant torque, younger or less experienced riders should begin in a lower riding mode and practice in a controlled environment.

The right model depends on your riding style, experience and terrain. Choose the model that best matches the way you ride.

ThunderWasp's low-speed torque, responsive acceleration and off-road-focused chassis are designed to support technical riding. With appropriate skill, terrain and safety equipment, riders can practice techniques such as controlled wheelies and jumps.

ThunderWasp uses mid-drive motors to deliver power through the drivetrain while keeping the motor mass centralized. This design supports torque delivery, climbing ability, weight distribution and controllable off-road performance.

A gear reduction system helps transfer motor power to the rear wheel through the drivetrain. ThunderWasp uses this approach to focus on usable torque, acceleration and low-speed control rather than simply chasing a higher top-speed number.

Off-road riding is not only about going fast. Strong low-speed torque helps riders climb, accelerate, navigate technical sections and practice controlled riding techniques like wheelie. Our goal is more usable power, more control and more fun on the trail.

Not necessarily. Peak wattage is only one part of electric dirt bike performance. Motor design, drivetrain, torque, weight distribution, suspension, tires, controller tuning and battery capacity all influence how a bike performs off-road.

ThunderWasp models feature multiple riding modes that allow riders to choose different levels of power and speed. The TE, X10 and XR16 each offer Eco, Drive and Sport modes, with performance varying by model.

A manageable, well-balanced bike is easier to maneuver through technical terrain, control during jumps and reposition after a tip-over. ThunderWasp focuses on balancing durable construction with responsive handling.

Range depends on the model and riding conditions. Rider weight, terrain, speed, riding mode, temperature, tire pressure and throttle use can all affect real-world range. We recommend judging range based on your typical riding conditions rather than the maximum number alone.

Real-world range can be affected by rider weight, terrain, speed, riding mode, temperature, tire pressure, battery condition and throttle use. Lower-speed riding and smoother terrain generally use less energy.

Battery configuration varies by model. Please check the individual product page for the latest battery specifications, removal procedure and compatibility information.

Charging time varies by model. Current reference charging times are approximately 4 hours for the XR16, 3.5–4 hours for the X10 and 5–6 hours for the TE. Actual charging time can vary with battery condition, charger output and temperature.

Yes. Using a lower-power riding mode can reduce energy consumption compared with continuously riding at maximum performance. For longer rides, choose the riding mode that provides enough performance for your terrain without unnecessary power use.

Follow the battery and charger instructions supplied with your specific ThunderWasp model. Avoid extreme temperatures, keep the battery dry and follow the recommended storage charge level in the product documentation.

Included items vary by model and configuration. SEE THE UNBOXING VIDEO: Thunderwasp Electric Dirt Bike Manuals – Thunder Wasp

Assembly requirements vary by model. Follow the included setup instructions and inspect the brakes, fasteners, drivetrain and controls before your first ride.

Keep the chain clean and properly lubricated, inspect chain tension regularly and check the drivetrain after riding in mud, dust or wet conditions. Replace worn components when necessary.

Inspect the brake system before every ride and pay attention to pad wear, rotor condition and lever feel. If braking performance changes, stop riding and inspect the system before continuing.

Suspension setup depends on rider weight, riding style and terrain. Start with the recommended settings for your model and make small adjustments based on how the bike behaves on the trail.

Yes. ThunderWasp offers a dedicated accessories collection for riders who want to customize or upgrade their bikes. Many models are also compatible with Surron modification parts. SEE THE ACCESSRIES:Electric Bike Accessories – Thunder Wasp

ThunderWasp supports owners with replacement parts and technical assistance. Contact our support team with your model and the part you need so we can help identify the correct component.

We ship our products all over the globe.  A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Free Shipping to Continental US.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. before ordering if you have a specific delivery requirement.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Yes. Once your order has been processed and shipped, tracking information is provided according to the available shipping method.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

ALL WARRANTY: Warranty Policy – Thunder Wasp

Contact ThunderWasp support with your order information, model, a description of the issue and photos or videos when helpful. Our team can help determine the appropriate next step.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Multiple payment options including Apple Pay, Google Pay, Klarna, Visa, Mastercard, Amex, Diners Club & Discover and so on are available.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Yes, we offer full and partial refunds.

Please enquire for more information about our Return Policy – Thunder Wasp

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.